Terms of Service

These Terms of Service (“Terms”) govern access to and use of Scripta (the “Service”) operated by us (“we”, “us”). By creating an account, clicking to accept, or using the Service, you agree to these Terms. If you do not agree, do not use the Service.

Eligibility

You must be able to form a binding contract in your jurisdiction and meet any minimum age we require. You are responsible for all activity under your account and for keeping credentials confidential.

The Service

Scripta provides software tools for transcript-oriented media workflows (including uploads, transcription-related features, and related processing). We may modify, suspend, or discontinue features or the Service as a whole with or without notice where permitted by law. The Service is provided on an “as is” and “as available” basis.

Acceptable use

You agree not to:

• Use the Service in violation of law or third-party rights.
• Attempt to probe, scan, or test the vulnerability of the Service, or breach security or authentication.
• Reverse engineer the Service except where applicable law expressly permits.
• Use the Service to build a competing product by systematic extraction of our data or models, without our prior written consent.
• Upload unlawful content, malware, or material you do not have rights to process.

We may suspend or terminate access for violations.

Accounts and termination

We may suspend or terminate your account or access to the Service at any time, with or without cause or notice, including for breach of these Terms, risk of harm, non-payment, or legal requirements. You may stop using the Service at any time. Provisions that by their nature should survive termination (including payment obligations accrued before termination, disclaimers, limitations of liability, and dispute-related terms) will survive.

Fees, subscriptions, and billing

Paid features are billed according to the plan, price, and billing cycle shown at checkout or in your account. You authorize us and our payment processors to charge your payment method for all fees incurred. Taxes may apply. Failure to pay may result in suspension or termination of paid features or your account.

No refunds — all sales final

ALL FEES, SUBSCRIPTION CHARGES, AND PAYMENTS FOR THE SERVICE ARE NON-REFUNDABLE AND FINAL. WE DO NOT PROVIDE REFUNDS, CREDITS, OR CHARGEBACK REVERSALS FOR ANY REASON, INCLUDING WITHOUT LIMITATION: DISSATISFACTION WITH OUTPUT QUALITY OR ACCURACY; UNUSED TIME ON A SUBSCRIPTION; UNUSED TRANSCRIPTION MINUTES, CREDITS, OR QUOTAS; PARTIAL BILLING PERIODS; DOWNTIME; FEATURE CHANGES; ACCOUNT TERMINATION; OR FAILURE TO USE THE SERVICE.

BY PURCHASING OR CONTINUING TO USE PAID FEATURES, YOU EXPRESSLY ACKNOWLEDGE AND AGREE TO THIS STRICT NO-REFUND POLICY. IF YOU DO NOT ACCEPT IT, DO NOT PURCHASE A PAID PLAN.

Where a payment network or bank allows a “chargeback” or payment dispute, you agree to contact us first and to cooperate in good faith to resolve billing questions. You agree not to initiate a chargeback or dispute for amounts that are valid under these Terms. If you initiate a chargeback or dispute in violation of these Terms, we may suspend or close your account, pursue collection, and recover fees, costs, and losses we incur as a result.

Trials and promotions

If we offer a trial or promotional access, we may convert it to a paid subscription or end it at any time according to the rules shown at signup unless we state otherwise. Unless we explicitly promise a refund in writing for a specific promotion, the no-refund policy above still applies to any paid conversion.

Disclaimers

TO THE MAXIMUM EXTENT PERMITTED BY LAW, THE SERVICE AND ALL OUTPUT (INCLUDING TRANSCRIPTS AND AUTOMATED LABELS) ARE PROVIDED WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, OR STATUTORY, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, ERROR-FREE, OR FREE OF HARMFUL COMPONENTS, OR THAT OUTPUT WILL BE ACCURATE OR SUITABLE FOR ANY LEGAL, MEDICAL, OR REGULATED USE CASE.

Limitation of liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, IN NO EVENT WILL WE OR OUR AFFILIATES, SUPPLIERS, OR LICENSORS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS, REVENUE, DATA, OR GOODWILL, ARISING FROM OR RELATED TO THE SERVICE OR THESE TERMS, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. OUR AGGREGATE LIABILITY FOR ANY CLAIM ARISING OUT OF OR RELATING TO THE SERVICE OR THESE TERMS WILL NOT EXCEED THE GREATER OF (A) THE AMOUNT YOU PAID US FOR THE SERVICE IN THE THREE (3) MONTHS BEFORE THE EVENT GIVING RISE TO LIABILITY, OR (B) ONE HUNDRED U.S. DOLLARS (US $100), IF YOU HAD NO PAYABLE FEES IN THAT PERIOD. SOME JURISDICTIONS DO NOT ALLOW CERTAIN LIMITATIONS; IN THOSE CASES, OUR LIABILITY IS LIMITED TO THE MAXIMUM EXTENT PERMITTED BY LAW.

Indemnity

You will defend, indemnify, and hold harmless us and our affiliates, officers, directors, employees, and agents from and against any claims, damages, losses, liabilities, costs, and expenses (including reasonable attorneys’ fees) arising out of or related to your content, your use of the Service, or your breach of these Terms.

Governing law and disputes

These Terms are governed by the laws of the United States and the State of Delaware, without regard to conflict of law principles, except where mandatory consumer protection laws of your jurisdiction require otherwise. Courts in Delaware (or another forum we designate in writing) may have exclusive jurisdiction for disputes, unless applicable law requires a different mandatory venue.

Changes to these Terms

We may modify these Terms at any time. We will post the updated Terms and change the “Last updated” date. Material changes may require additional notice where required by law. Continued use after changes become effective constitutes acceptance of the revised Terms.

Contact

For questions about these Terms, use the contact or support method we provide within the Service or on our website. If no method is listed, you may reach us through the primary business contact published on the site.

These Terms are not legal advice. Have counsel review them if you operate in regulated industries or need jurisdiction-specific terms.